These Terms and Conditions constitute a legally binding agreement between you and our flower delivery service. By placing an order, creating an account, or using our website, you expressly agree to comply with all terms outlined herein. If you do not agree with any provision, you must discontinue use of our services immediately.
Users must provide accurate, complete, and current information when placing orders. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Users must not engage in fraudulent activities, provide false information, or use our services for illegal purposes. You agree to promptly notify us of any unauthorized use of your account.
Our services are subject to flower availability, seasonal variations, and delivery area restrictions. We reserve the right to substitute flowers of equal or greater value when specific varieties are unavailable. Delivery times are estimates and may vary due to weather conditions, traffic, or other unforeseen circumstances. We do not guarantee delivery on specific dates or times unless explicitly confirmed.
Service availability may be limited during peak seasons, holidays, or due to operational constraints. We reserve the right to refuse service or cancel orders at our discretion, particularly in cases of suspected fraud or violation of these terms.
All content on our website, including but not limited to text, images, logos, designs, photographs, and software, is protected by copyright, trademark, and other intellectual property laws. These materials are owned by us or our licensors and are protected under applicable copyright and trademark laws.
Users may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content without express written permission. Any unauthorized use of our intellectual property may result in legal action and damages.
Our liability is limited to the purchase price of the specific order in question. We are not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
We are not liable for damages caused by recipient unavailability, incorrect delivery information, or circumstances beyond our reasonable control including natural disasters, strikes, or government actions.
All orders are subject to acceptance and availability. Payment must be received before order processing begins. We accept various payment methods as displayed during checkout. Prices are subject to change without notice, but confirmed orders will honor the agreed price.
Cancellation policies vary depending on order timing and customization requirements. Custom arrangements may have different cancellation terms due to preparation requirements.
Any disputes arising from these terms or our services shall be resolved through binding arbitration rather than court proceedings. The arbitration will be conducted in accordance with established arbitration rules. These terms are governed by applicable local laws, and any legal proceedings must be conducted in the appropriate jurisdiction.
Before initiating formal dispute resolution, parties agree to attempt good-faith negotiations to resolve conflicts. Users waive their right to participate in class action lawsuits against our company.
We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy. We implement reasonable security measures to protect your personal information.
We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon posting on our website. Continued use of our services after modifications constitutes acceptance of the updated terms. Users are responsible for regularly reviewing these terms to stay informed of any changes.